Privacy Policy

Straus Family Creamery (“SFC,” “we” or “us”) is committed to preserving the privacy of those who visit our websites, including our website located at strausfamilycreamery.test (collectively, the “Site”). This document will outline how we gather and utilize various sources of information obtained during your visit to the Site. This Privacy Policy applies solely to information collected at this Site. By using or accessing the Site, you signify your assent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Personal and Non-Personal Information

When using the Site, in order to utilize some of the services, you may be asked to provide, or you may choose to upload, certain personally identifiable information about yourself (“Personal Information”). Personal Information can include your name, birth date, gender, email address, physical address and telephone number or other information you may provide. Similarly, when you post a photograph, enter or respond to a contest, survey, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We receive and store any information you enter on the Site or give us in any other way and information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.

In addition, even if you do not explicitly provide us with information, we may collect non-personally identifiable information when you interact with the Site. For example, our servers may keep an activity log that tracks all visitors to the Site. The information in the activity log is anonymous and therefore does not identify you individually. The anonymous information our server collects may include among other data: your IP address, your registered domain or home server, web page(s) visited, browser type, the nature of the device from which you are visiting the Site (e.g., a personal computer or a mobile device), time and date of access, duration and frequency of visits, number of clicks, the content, features, and activities that you access and participate in on the Site, software crash reports, session identification number, search terms, search results, and referring website’s address(es). We may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).

Information Usage

We may use the Personal Information we collect to contact you about our products and services or those of our partners or other third parties from time to time. We may also use the information you provide to communicate with you to help us improve, operate, and enhance your experience on the Site, notify you about important functionality changes to the Site, to tailor advertisements, content, and other aspects of your experience on and in connection with the Site, for other administrative purposes, to prevent or detect abuses of our Terms and Conditions, and to enable third-parties to carry out technical or other functions on our behalf as well as any other purpose that we may disclose to you at the point at which we request your Personal Information.

We do not sell your Personal Information to third parties or mass marketers. For example, we will not sell another company your name or email address. Unless you consent to the disclosure of your Personal Information, only we and our affiliates, our agents, our technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy. These third-party service providers are authorized to use personally identifiable information only as needed to perform their functions on our behalf.

Please note that SFC reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper. Please also note that we do reserve the right to transfer your Personal Information and other information to our successors in business and purchasers of Site assets.

We may use non-personally identifiable information and Aggregate Information to help us determine how people use the Site and to improve the Site’s performance and usefulness. We may use non-personally identifiable information and Aggregate Information to administer, operate, and improve the Site and other services and systems, to improve the effectiveness of advertising on our Site, and to provide advertisements and other content that is tailored to you. If we link or associate any information gathered through passive means with personal information, or if applicable laws require us to treat any information gathered through passive means as personal information, we treat the combined information as personal information under this Privacy Policy. Otherwise, we use and disclose non-personally identifiable information in aggregate or otherwise in a non-personally identifiable form.

If you access the Site from a mobile device, the Site may try to access your location in order to tailor your experience with the Site based on your location (“Location-based Services”) and in such an event we may collect information about the location of your device such as GPS coordinates, provided however, only if certain features of your mobile device, such as GPS, Wi-Fi, and/or Bluetooth are enabled. If Location-based Services are enabled, we may be able to identify your location through a variety of means, including GPS location, IP address, cell tower location, geo-fencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors, as available. To the extent your location is collected through GPS or Wi-Fi or Bluetooth sensors, such sensors, and the associated data services, may be provided by a third-party, and you agree and acknowledge that such third-party may access such information for the purpose of providing such data services to us. If you choose to disable any Location-based Services on your device, you will not be able to utilize certain features of the Service. By enabling Location-based Services on your device, you agree and acknowledge that (1) device data we collect from you is directly relevant to your use of the Site; (2) we may provide Location-based Services related to and based on your then-current location; and (3) we may use any such information collected in connection with the provision of Location-based Services in connection your use of the Site and as otherwise provided for in this Privacy Policy.

We may change ownership or corporate organization while providing the Site. As a result, we may transfer your information to another company or entity that is affiliated with us, with which we have merged, or which has acquired all or some of our assets.

By giving us information, either through the Site or e-mail, you expressly consent to our collection, use, and disclosure of the information as described in this Privacy Policy.


Like many websites, we may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and to tell the web server that you have returned to a particular page. We may use cookies to track your use of the Site and its features. We may also use cookies to monitor traffic, improve the Site, and make it easier and/or more relevant for your use. The text in a cookie, by itself, only tells us that you have visited our Site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser settings to decline cookies. If you block or otherwise reject our cookies, you may not be able to fully experience some interactive features of the Site.

Protection for Children

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If you are under 13 years of age you should not use this Site, and under no circumstances should you send information about yourself to us. If we become aware that personal information from a child under the age 13 has been collected, we will use all reasonable efforts to immediately delete such information from the Site.

Links to Third Party Sites

Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. SFC does not control these other web sites and such web sites have their own privacy and security policies. SFC does not endorse, screen, approve, and is not responsible for the privacy or security practices or content of such other websites. We encourage our users to read the privacy and security policies of each and every web site that collects personally identifiable information. Visiting these other web sites is at your own risk.


SFC will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their personal information may be intercepted in transit.

Social Media

You may find information about us or our products through our social media pages, such as Facebook, Twitter, Instagram, Linkedin, and YouTube. Any information you share is visible to all participants on these social media sites and you should never post any sensitive personal information (such as phone number, credit card information, and passwords) on these social media sites. These social media sites may have different privacy policies from ours, so please be sure to carefully review the policy of each social media site. By participating on our social media sites, you agree that you will not: post comments, photos, videos, links, or other content that infringes upon the rights of any third party, including intellectual property, privacy, or publicity rights; post any confidential information about yourself or others; post material that is unlawful, obscene, defamatory, threatening, abusive, or disruptive in any way; post advertisements, spam or solicitations of any kind; or impersonate another person or organization. SFC reserves the right to remove, without notice and at our sole discretion, any materials that violates these guidelines or is otherwise not in keeping with the tone or intent of our social media sites.

Policy Modifications/Opt-Out

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here. Your continued use of the Service following the posting of any changes to this policy means you accept such changes. Please check this page periodically for changes to this Privacy Policy.

You may always opt-out of receiving future commercial e-mail messages from us or request that your Personal Information be removed from our Site. All unsubscribe or opt-out requests should be sent to us at via our Contact Form and we will process your request within a reasonable amount of time after receipt. We are not responsible for removing your Personal Information from the lists of any third party who has previously been provided your information in accordance with this policy.

Communications with SFC

By providing your email address to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us, provided that, we will not give your email address to another party to promote their products or services directly to you.

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and nonproprietary. Except to the extent expressly covered by this Privacy Policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

Site Terms and Conditions

Use of this Site is governed by, and subject to, the legal notices contained on our Terms & Conditions page. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.


If you have any questions, comments or concerns about our Privacy Policy, you may contact us at the following address:

Straus Family Creamery
Privacy Request
1105 Industrial Avenue, Ste. 200
Petaluma, CA 94952

Contact Us

United States of America

Our Site is maintained in the United States of America and is governed by United States law. By using the Site, you authorize the export of Personal Information to the United States and its storage and use as specified in this Privacy Policy. If you are not a U.S. citizen, you expressly consent to the processing of your Personal Information in accordance with this Privacy Policy, even if the laws in your country may be more stringent with respect to the processing of personally identifiable information.

Effective Date: This privacy policy is effective and was last updated on September 11, 2017.

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